Google Analytics code removed when publishing using FTP
Bruce
via web
Hi
I use iWeb Buddy to insert the Google Analytics code into my iWeb website. It works fine when publishing to the local folder, but is not on the site when I publish using the iWeb FTP. I have added content and removed content, the content changes so the file is correct, but the Google Analytics is removed from the footer.
Version 3.0.3
Mac OS X 10.6.8
Do you have an answer?
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Support Staff 2 Posted by simon on 11 Jul, 2011 04:42 PM
Hi Bruce,
We've had a few odd cases where iWeb Buddy has problems updating a site which is on a remote server and it may be that you fall into that group. Would it be possible for you to send me a copy of the log files which iWeb Buddy generates. You can do this via the Help menu in iWeb Buddy.
Many thanks.
Simon
Support Staff 3 Posted by simon on 11 Jul, 2011 07:37 PM
Hi Bruce,
I've just received the logs and it's all a bit odd. iWeb Buddy thinks that the site's domain is 'http://Metrofibre network' which is invalid because obviously a URL cannot contain a space. If I try to access a page such as http://Metrofibre%20networx/home.html (where the space is replaced by character encoding) I don't get a valid page. Because iWeb Buddy cannot find any valid pages at the URLs it is looking at it is not able to update any of the pages.
I'm assuming that the problems are with this site and not the one at http://web.me.com/studiopink/Studiopink!.
All the bets,
Simon
4 Posted by Bruce young on 11 Jul, 2011 08:08 PM
Hi Simon
That makes sense I will change the directory and see what happens.
Regards
Bruce Young
083 734 3507
www.websitemarketing.co.za
Disclaimer: 1) Confidentiality: This email is confidential and may contain privileged or copyright information. You may not present this message to another party without consent from the sender If you are the intended recipient delete this email, and you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. 2) Liability: This email is not a binding agreement and does not conclude an agreement without the express confirmation by the sender's superior or a director of the Company. 3) Viruses: The Company does not certify that this email is free of viruses or defects. 4) Requested: The Company does not consent to its employees sending un-asked for emails which contravene the law. In the event that you feel this email is such, please notify the Company in order for the appropriate corrective action to be taken. 5) Advice: Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Any actions taken on the basis of this email are at the reader's own risk. 6) Other: The sender of this email is expressly required not to make any defamatory statements. Any such communication is contrary to company policy and outside the scope of the employment of the individual concerned. The company will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Support Staff 5 Posted by simon on 11 Jul, 2011 08:09 PM
Brilliant. Good luck and please do let me know how it goes.
Simon
Support Staff 6 Posted by simon on 11 Jul, 2011 08:53 PM
I've just looked at the second log file you sent and it oops like you processed the site locally and that it went okay. I'm going to mark this ticket as resolved for now but you are free to re-open it if you are still having problems.
All the best,
Simon
simon closed this discussion on 11 Jul, 2011 08:53 PM.
bruce re-opened this discussion on 11 Jul, 2011 09:04 PM
7 Posted by bruce on 11 Jul, 2011 09:04 PM
Hi Simon
It works locally fine.
I understood that iWeb Buddy would insert the code and then iWeb could be used to publish the website via the ftp publishing option.
At the moment I have to use Filezilla to transfer the locally published pages to the website server.
Not sure if I misundersttod how the software works.
------Original Message------
From: simon
To: ***@byoung.co.za
Subject: Re: Google Analytics code removed when publishing using FTP[iWeb Buddy]
Sent: Jul 11, 2011 22:53
Support Staff 8 Posted by simon on 11 Jul, 2011 09:07 PM
Hi Bruce,
To use iWeb Buddy remotely you publish the site in iWeb and then launch iWeb Buddy (quit iWeb first) and then you should be able to update your published site. iWeb Buddy updates the files on your web server which were put there by iWeb.
However in the initial log files you sent me iWeb Buddy could not find the files on the web server (and neither could I) so perhaps you hadn't published the site in iWeb before running iWeb Buddy?
I hope that makes sense! If not please let me know and perhaps you can either confirm that this is what you did or try it if it isn't.
All the best,
Simon
Support Staff 9 Posted by simon on 11 Jul, 2011 11:07 PM
Hi Bruce,
The latest logs confirm that iWeb Buddy cannot update your site once it has been published to your server bit it can update a locally published version.
iWeb Buddy picks up various settings from your server and it believes that your site if located at 'http://Metrofibre network' and that the path on the server is 'public_html/beta/Metrofibre_networx'. I'm guessing that the site itself is on an internal server. Is that right?
For example, iWeb Buddy thinks that this URL is invalid:
http://Metrofibre network/public_html/beta/Metrofibre_networx/MTN.html
Does that load a page for you in Safari (or whichever web browser you use)?
Simon
Support Staff 10 Posted by simon on 16 Jul, 2011 11:13 AM
Hi Bruce,
Did you have any luck sorting this out or are you still stuck?
All the best,
Simon
11 Posted by Bruce young on 16 Jul, 2011 11:17 AM
Hi Simon
Thank you for the follow up.
We are updating a whole lot of content at the moment.
Will be publishing and updating the domain to publish to etc. next week.
Will let you know how it all goes.
Regards
Bruce Young
083 734 3507
www.websitemarketing.co.za
Disclaimer: 1) Confidentiality: This email is confidential and may contain privileged or copyright information. You may not present this message to another party without consent from the sender If you are the intended recipient delete this email, and you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. 2) Liability: This email is not a binding agreement and does not conclude an agreement without the express confirmation by the sender's superior or a director of the Company. 3) Viruses: The Company does not certify that this email is free of viruses or defects. 4) Requested: The Company does not consent to its employees sending un-asked for emails which contravene the law. In the event that you feel this email is such, please notify the Company in order for the appropriate corrective action to be taken. 5) Advice: Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Any actions taken on the basis of this email are at the reader's own risk. 6) Other: The sender of this email is expressly required not to make any defamatory statements. Any such communication is contrary to company policy and outside the scope of the employment of the individual concerned. The company will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising.
Support Staff 12 Posted by simon on 16 Jul, 2011 11:18 AM
Great, thanks Bruce.
Simon
simon closed this discussion on 11 Oct, 2011 06:54 PM.